Business Resources in Response to Coronavirus, COVID-19
The Hispanic Chamber of Commerce of Metro Orlando (HCCMO) places as a top priority the health and safety of our members, staff and Central Florida community. Below you will find important resources and information regarding the impact of COVID-19.

Business Damage Assessment Survey – YOUR INPUT IS NEEDED

Governor Ron DeSantis announced the activation of the Business Damage Assessment survey to assess the impact of COVID-19 on Florida’s local business operations. The survey, managed by the Florida Department of Economic Opportunity (DEO), will evaluate businesses affected by COVID-19 and the impacts the virus has had on the local economy so actions to implement appropriate relief programs can begin. The Business Damage Assessment Survey can be taken online at

Health updates on COVID-19

National resources provided by the Center for Disease Control & Prevention (CDC)

You can find more detailed recommended strategies for employers to use here: Guidance for Businesses and Employers

Stay informed with national updates on Coronavirus: General information & latest updates

The CDC recommends that for the next 8 weeks, organizers cancel or postpone in-person events that consist of 50 people or more. HCCMO has taken precautionary measures and has postponed events for March.


State information provided by the Florida Department of Health

COVID-19 call center available 24/7 at (866) 779-6121. Inquiries may also be emailed to [email protected]

Updated information on COVID-19 cases:

Confirmed Florida Resident cases

Department of Health Data & Surveillance Map


Business Resources and Guidance

The Small Business Administration (SBA) is working directly with state Governors to provide low-interest loans to small businesses and non-profits that have been severely impacted by the Coronavirus.

Find more information on the SBA’s Economic Injury Disaster Loans at

Common Issues Small Businesses May Encounter:

o    Capital Access – Incidents can strain a small business's financial capacity to make payroll, maintain inventory and respond to market fluctuations (both sudden drops and surges in demand). Businesses should prepare by exploring and testing their capital access options so they have what they need when they need it.  See SBA’s capital access resources.

o    Workforce Capacity – Incidents have just as much impact on your workers as they do your clientele. It’s critical to ensure they have the ability to fulfill their duties while protected.

o    Inventory and Supply Chain Shortfalls – While the possibility could be remote, it is a prudent preparedness measure to ensure you have either adequate supplies of inventory for a sustained period and/or diversify your distributor sources in the event one supplier cannot meet an order request.

o    Facility Remediation/Clean-up Costs – Depending on the incident, there may be a need to enhance the protection of customers and staff by increasing the frequency and intensity by which your business conducts cleaning of surfaces frequently touched by occupants and visitors. Check your maintenance contracts and supplies of cleaning materials to ensure they can meet increases in demand.

o    Insurance Coverage Issues – Many businesses have business interruption insurance; Now is the time to contact your insurance agent to review your policy to understand precisely what you are and are not covered for in the event of an extended incident.

o    Changing Market Demand – Depending on the incident, there may be access controls or movement restrictions established which can impede your customers from reaching your business. Additionally, there may be public concerns about public exposure to an incident and they may decide not to go to your business out of concern of exposing themselves to greater risk. SBA’s Resources Partners and District Offices have trained experts who can help you craft a plan specific to your situation to help navigate any rapid changes in demand.

o    Marketing – It’s critical to communicate openly with your customers about the status of your operations, what protective measures you’ve implemented, and how they (as customers) will be protected when they visit your business. Promotions may also help incentivize customers who may be reluctant to patronize your business.

o    Plan – As a business, bring your staff together and prepare a plan for what you will do if the incident worsens or improves. It’s also helpful to conduct a tabletop exercise to simulate potential scenarios and how your business management and staff might respond to the hypothetical scenario in the exercise. For examples of tabletop exercises, visit FEMA’s website at:

For more detailed information please visit the

If you have any questions related to COVID-19, please contact the appropriate agencies first. For any HCCMO related questions, please contact our team at 407-428-5870 or [email protected]

We will get through this together. Thank you for being a loyal member of the HCCMO Family!

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